DBI Providers of Retail Financial Services for Migrating Underserved Communities into Mainstream Financial System and for Asset Building: Lessons Learnt from Implementation by NCIF Retail Financial Services Participants

Through our 3-year Retail Financial Services Initiative, NCIF invested in 12 banks and credit unions to help them develop, test, and implement new products and strategies aimed at bringing the “unbanked” and “underbanked” into the financial mainstream. Our Analysis of Lessons Learnt profiles three of the participants of this initative and quantifies the market and financial success they each had. This guide details the analytical findings from this effort, with the goal of creating a body of knowledge that can be used by other financial institutions attempting to launch similar services.