Title VI and Section 504 requirements
Process for Limited English Proficiency
NCIF’s mission is to invest capital and lend with institutions, that increase access to responsible financial products and services, catalyze the development of projects that provide economic opportunities, and improve the quality of life in underserved communities nationally. The low- and moderate-income communities that we serve often have persons with limited English proficiency (“LEP”). We rely on the CDFI banks and other mission-oriented institution partners that we partner with to provide support directly with the LEP persons. Our decision of selecting a partner institution is based on merits and potential impact of a project regardless of English proficiency.
We are willing to arrange for interpretation services as needed to support our partner institution directly or in their efforts to support LEP persons.
In addition, we are an equal opportunity employer. Our co-employer, Insperity, has a contact center that provides interpretation services in more than 200 languages. Employees can call and be connected with an appropriate language interpreter, enabling Insperity to communicate efficiently and effectively in whatever language an employee is most comfortable. The interpretation service and contact center phone number and operating hours are posted on the Insperity’s portal page accessible by employees, in our breakroom, and on NCIF’s website. Lastly, our company policies such the Equal Employment Opportunity Policy, Family and Medical Leave Policy, and Hiring Minor Employees Policy are also available in Spanish on the Insperity’s portal page
Communicating in a diverse world
For employees of NCIF that require interpretation services, Insperity's Contact Center provides interpretation services for more than 200 languages.
Employees simply call and we connect them with an appropriate language interpreter, enabling us to communicate efficiently and effectively in whatever language an employee is most comfortable.
Contact center information
7 a.m. – 7 p.m., CT, Monday-Friday (Hearing/Speech-impaired: TRS-dial 711)
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